Policy

Last Updated On: 29-Nov-2023
Effective Date: 26-June-2023

This Privacy Policy describes the policies of Carbelim UK Limited, located at 128 City Road, London EC1V 2NX, United Kingdom (the “Company”), on the collection, use, and disclosure of your information when you use our website (https://www.carbelim.io) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice. Any changes will be posted on the Service and will become effective 180 days after the changes are posted. Your continued use of the Service after such time will constitute your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Information We Collect

We collect and process the following personal information about you:

• Name
• Email
• Mobile Number

How We Use Your Information

We will use your information for the following purposes:

• Marketing/Promotional communications
• Customer feedback collection
• Enforcing Terms & Conditions
• Processing payments
• Providing support
• Administrative communications
• Targeted advertising
• Dispute resolution

If we need to use your information for any other purpose, we will seek your consent before doing so and will use it only for the purpose(s) for which consent was granted, unless required otherwise by law.

How We Share Your Information

We will not share your personal information with any third parties without your consent, except in the following circumstances:

• Ad service providers
• Sponsors
• Marketing agencies
• Legal entities
• Analytics providers
• Data collection and processing partners

We require these third parties to use your personal information only for the purpose it was provided and to not retain it longer than necessary for fulfilling the agreed purposes.

We may also disclose your personal information to:

• Comply with applicable laws, regulations, court orders, or legal processes.
• Enforce our agreements with you, including this Privacy Policy.
• Respond to claims that your use of the Service violates any third-party rights.

If the Company is involved in a merger, acquisition, or sale, your personal information may be transferred as an asset.

Retention of Your Information

We will retain your personal information for 90 days to 2 years after you terminate your account or for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. In some cases, we may retain certain information for longer periods, such as for legal compliance, fraud prevention, or enforcement of legal rights. Anonymized or aggregated data that cannot identify you may be retained indefinitely.

Your Rights

Depending on applicable laws, you may have the following rights regarding your personal data:

• Access, correct, or delete your personal data.
• Request a copy of your personal data.
• Restrict or object to the processing of your personal data.
• Request the transfer (porting) of your personal data to another entity.
• Withdraw any consent you have given for the processing of your data.
• Lodge a complaint with a statutory authority.

To exercise your rights, please contact us at mail@carbelim.io. We will respond in accordance with applicable laws.

Please note that if you withdraw consent or refuse to provide necessary personal information, it may impact your ability to use certain parts of the Service.

Cookies and Tracking Technologies

For details on our use of cookies and similar tracking technologies, please refer to our Cookie Policy.

Security

We are committed to protecting your information and will implement reasonable security measures to safeguard your data from unauthorized access, misuse, or disclosure. However, no transmission of data over the internet is completely secure, and we cannot guarantee the absolute security of any information transmitted to us. You transmit your data at your own risk.

Third-Party Links and Services

Our Service may contain links to third-party websites or services not operated by us. This Privacy Policy does not apply to these third-party sites or their data practices. We advise you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of any third-party websites or services.

Grievance/Data Protection Officer

If you have any questions or concerns regarding the processing of your personal data, please contact our Data Protection Officer at mail@carbelim.io. We will address your concerns in accordance with applicable data protection laws.